Terms and Conditions

Shipping Policy
Please allow three (3) days processing time. Shipping by FedEx. Shipped according to the service you have chosen.

Returns and Refunds Policy
Thank you for shopping at Sonoma Shop Girl.

If you are not entirely satisfied with your purchase, we’re here to help.

Orders are for the wooden stave only. No wine or glasses are included in order.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:
– The product was purchased in the last 30 days
– The product is in its original packaging

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

Send the product with its original packing to:

Sonoma Shop Girl
839 Oakwood Dr
Sonoma, CA 95476

Orders are for the wooden stave only. No wine or glasses are included in order.

Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Sonoma Shop Girl.

Damaged items: If you received a damaged product, please notify us immediately for assistance.

Sale items: Sale items can be refunded.

Privacy Policy: Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Collection of Information: We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology: The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information: We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security: Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information: If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: sj@sjdabney.com
By Phone:707-332-8334

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

If you have any questions about our Returns and Refunds Policy, please contact us.